Health professional councils work to protect the health and safety of the public in New South Wales by managing complaints about practitioners and students. Councils work with the Health Care Complaints Commission to decide the best way a complaint should be managed...
We provide provide fact sheets to practitioners and complainants as part of the complaints management process. The fact sheets developed so far are provided here for information. This page will be updated as work continues.
There are many different possible outcomes of a complaint, including no action, no further action following a council process, restricting practice, suspension, cancellation, monitoring.
Health professional councils protect the public and manage risk to public health and safety. They help make sure that registered health practitioners in NSW practise safely and competently. You can make a complaint about the health, performance or conduct of a...
Practitioner with conditions imposed on their registration can ask for the conditions to be changed or removed, or a suspension lifted following a review process. Practitioners should seek advice from their professional indemnity insurer or legal representative before...
This page covers more specific information about the procedures and possible outcomes in the management of a complaint againt a practitioner. We consult with the Health Care Complaints Commission (HCCC) to decide which organisation will manage each complaint. Serious...
We manage complaints about the conduct, performance and health of registered health practitioners in NSW together with the Health Care Complaints Commission (HCCC). When managing complaints, we ensure that our assessment and decision making processes are fair and the...
